When working together in a virtual world, it’s important that we are careful about whether or not we collaborate, and how we go about doing so.

When leading virtual meetings we need to set direction, keep our team engaged, and manage emotions. Then, we can  overcome the typical frustrations of virtual meetings, and instead, lead them effectively.

Presence can feel different when you’re on the other side of a screen versus being in-person. But developing a strong virtual presence doesn’t have to be a mystery. It involves monitoring your energy, creating a safe environment, and being in control.

By improving virtual communication, community and presence, you can reduce the virtual distance in teams and work better together.

Increasingly we are working in a virtual capacity, leading many of us start to feel lonelier than ever before. While the obvious cure of loneliness is increasing social connection, it is not the only way to overcome the loneliness we face.

The straight and narrow. Playing fairly. Keeping your cool. Learning to deal with stressful situations is a skill that benefits us both at work and in life.

Develop a better strategy to weather setbacks and day-to-day frustrations, so you can remain in control.

You were their friend but now you're their boss. Find out how to handle your new status and still be best of friends, even if they think they should have your job instead.

Overcome business challenges by changing the way you think and behave.

While 75% of people have experienced or witnessed bullying and mistreatment at work, an average of only 11% of people speak up about these behaviors. Let it go on long enough, and it will fuel a cycle of bullying and harassment and impact the overall safety of those within and outside the organization.

Managing bad news is not easy, but we can learn to minimize the pain, so that all parties emerge wiser, stronger and able to move on.

Managing change can provide huge opportunities. But that doesn't make it any less daunting. We need to find a way to face the maelstrom head on and emerge stronger.

True collaboration is not easy to achieve, but there are tactics we can learn to help us get there.

Present ideas, products or services in a persuasive and engaging way through simple psychological techniques.

Make conflict constructive by learning how to diagnose the root cause, and employ proven tactics to detox and de-escalate the situation.

We can learn how to deal with conflict positively by pre-empting the ways in which others react, and by controlling our response in the heat of the moment.

Prepare yourself to manage difficult conversations with courage and confidence. Discover how to master your emotions and stay in control.

Get what you want from life by choosing to think optimistically, spotting opportunities and taking responsibility.

Discover a range of techniques to help even the most logical minds come up with creative and off the wall ideas.

It's often difficult to know how to invest our time and energy at work. But not all of our decisions have equal payoffs.

As the world becomes increasingly digitized and automated, human connection is becoming more important than ever.

The hardest part of change is the transition period and by managing people's reactions, we can deliver our change successfully.

Seeing things from different perspectives allows us to come up with new ideas and generate opportunities.

We can adapt the tactics we use to delegate successfully in a style that motivates the person we’re working with.

Some people are always going to be more change-ready than others, and those that resist it usually do so because they feel threatened in some way. Learn the steps needed to manage change, rather than resist it.

While we can't create more time, we can generate something of great value: more energy. If we leverage our energy, we will have both greater impact and extra time.

When we think of bullying and harassment, we think tend to think of the most extreme examples. In reality, it often happens in subtle and hidden ways - which are equally painful. There are signs we can look for to know when to take action.

Finding your personal life's importance is leaping out of bed each and every morning and connecting with what really matters to you.

When it comes to productivity of new employees, research suggests it takes six months to create value in a new job. By employing the right tactics we can reduce this to 100 days.

By thinking proactively and overcoming our unhelpful attitude to our tasks, we can get more done.

Being able to identify and unveil our personal strengths can help us get more energy from our everyday lives.

Reaching professional goals starts with aiming for targets that stretch, not strain. Learn how to identify the targets best for you.

Sticking to the goals we've set ourselves can be hard enough, and putting your feet up can feel so much more tempting than heading out for a jog. Getting our team members to define and stick to professional goals is tricky, we can start by involving them in the process.

Doing the right thing and getting the right result can seem to be in conflict. Improve your managing skills by equipping your team to see things differently and helping them learn how to marry these two noble aims. 

We can take the right decisions by understanding our decision-making styles, overcoming typical traps and employing practical techniques.

Improve the way you give feedback by exploring how to use negative and positive information to reinforce or change the behavior of others.

We can change our level of presence by consciously changing our thinking and behavior.

By being a good listener in the office we can build stronger relationships and gain new ideas and inspiration.

Help your team to take ownership for their own best performance so you can watch them shine without the fear of it all going wrong.

There's been an incident of bullying and harassment, and you find yourself in the position of being a key source of support.  So what's your plan? There's a number of choices you now need to make to handle the situation effectively.  This Workout will help you explore some of the factors you may not have considered.

To seek feedback proactively (and knowing how to make the most of what you hear), means you'll never dread receiving it again.

You might be the fairest, most ethical manager going. But no one will know if you aren’t able to communicate your decisions or defend them.

By considering all the influencing tactics available to us we can develop persuasion strategies for every situation and make people say "yes."

By appealing to people’s emotions and values, we can enthuse them about our vision.

You are not different from me, you are different like me. Learn how to manage psychological safety to create an environment where you and others can flourish together, no matter your differences.

Through learning how to effectively manage a project you can deliver on time, to budget and with minimal hurdles along the way.

Help other people see how and why their work matters so they’re proud to say what they do.

everyone in the organization has a role to play in delighting the customer and keeping them coming back for more. Here we can discover what you can do to boost your impact on the customer and make your mark.

We can avoid disappointment and improve communication by making expectations explicit and communicating changes as they happen.

Through empathizing with and understanding your team, you can manage upwards with confidence and impact.

By intentionally creating our own personal brand, we consider how we want to be perceived by others. When we do this, we manage relationships better and become more aware of our own behavior.

Learn how to drive inclusion by avoiding and calling out subtle everyday acts of exclusion.

Take charge of your unconscious biases so they can’t control you. We all have them - they provide a precious filter through which we can make sense of the world. Discover techniques to recognize and break your bias so you can put your conscious mind back in the driving seat.

We can discover how to motivate others by understanding what drives them internally and influences them externally.

Negotiation happens when we both want something the other person has but we haven't agreed on the terms of the exchange. The successful negotiator's dance slides elegantly between two mindsets as discussions evolve.

Becoming an effective networker is all about building solid and rewarding bonds in a moment. Discover the techniques to get you there.

Bring an ethical touch to all that you do, even when emotions and stakes are high.

Only when we understand why embracing diversity is so difficult, can we really start to build a culture of inclusion.

Habits make up 45% of our daily choices. It's one of our mind's neatest tricks - why waste brain power considering how to brush our teeth when autopilot can take over? But when times of change hit, our habits need to change too. It's time to take back the controls.

Understanding what a pathfinding mindset is is the first step in getting more of what you want from your working life.

Imagine the boost to your team’s performance if you could turn all of your steady performers into stars.

Win your team's affections and the boss's respect by finding the right coaching mindset.

Fight the natural inclination to focus on weaknesses and leverage your team's strengths. More energy, vigor and commitment are just a few things you'll get in return.

Being in a position of power doesn’t just influence how we behave and act, but it also impacts how others perceive and react to us.

Drive better results and increase personal motivation through assigning an objective performance rating.

Customers aren’t always open books. Sometimes, you need to read between the lines to uncover what they really want.

Managing a customer-facing team means that you are asked to juggle a lot. It can be hard to find the time for training the team when they need to help you execute on the goals of the business.

To learn how to manage remotely, we first need to understand how the geographical barrier affects how team members connect both personally and professionally.

We all want to work in an organization where we feel confident in our ability to do good work, every day, without having to be ‘on guard’ for fear of jibes or criticism.

Money talks, but it needs to say the right thing. Discover how to reinforce the behaviors you want to see, without having to spend a cent.

Get people to sit up and listen by being confident, by planning what to say and by delivering your message powerfully.

Start up an ongoing ethical conversation, so that the whistle isn’t blown late – or even blown at all.

Get the best of yourself and your team by understanding where you are and where you're going.

Managing our stress can feel daunting. By learning how to optimize the energy we already have, we build the physical, mental and emotional reserves to thrive, whatever life throws at us.

Like the tides of the sea, unethical influences can be strong. Discover how to resist the pull and maintain integrity.

We can transform information like dry facts and data into compelling, persuasive messages through the use of story.

We can learn how to manage stress and keep it at the optimum level using different combinations of stress busting tactics.

Seeing the bigger picture can lead to improved decision-making and more effective problem-solving.

By uncovering the fascinating science of why we prefer people who are like us, we can learn how to bring people in.

Want to sustain high performance? A huge part of that comes down to sheer perseverance. It's time to master the art of flying in the face of sometimes unrelenting adversity.

By doing the right thing in the right way you'll not just build trust amongst your peers, but you may soon find people turning to you as their trusted advisor.

By approaching poor performance with the right mindset and mastering the difficult conversations, we can empower the person to turn their performance around.

There's no such thing as someone who isn't creative, just someone whose forgotten how. The challenge is to ignite the imagination we had as children and apply it to our adult lives. Rekindle your creative process.

Innovation can be improved by spotting patterns, connections and opportunities in your environment. You can do this simply by changing the way you see things.

Here we can help you take a look at what you can do to start adding value quickly, as well as the reasons you might not want to speed through this great opportunity to get off to a great start.

Since behavior can be perceived differently depending on the person you’re engaging with, managing others can be a tricky task. Improve your impact on your team by understanding your primary motivational styles and understanding when to flex them depending on the individual.